Frequently Asked Questions

What is an omnibus?

An omnibus is a collector's edition in large format (oversized hardcover) that compiles a complete comic book run into a single volume. It is the premium format from Marvel Comics and DC Comics, with high-quality paper, reinforced binding and extra editorial material.

Are the omnibus editions originals or reprints?

All omnibus editions at Omnibus Store are original USA editions, published directly by Marvel Comics and DC Comics. We do not sell unauthorised reprints or copies.

What language are the omnibus editions in?

The vast majority of our omnibus editions are in English (original USA edition). The language of each book is indicated on its product page.

Are the products new or second-hand?

All omnibus editions are sold as new and sealed, unless otherwise stated on the product page. Every copy is visually inspected before it ships: in-stock titles when they reach us, on-request titles when they arrive from our distributor.

What do "in stock", "on request" and "pre-order" mean?

These are the three ways to buy from us, and every product page says which one applies. "In stock" means the copy is physically on our shelves in Europe and is prepared within 24 to 48 business hours; almost every title in our catalogue exists as a single copy, so it is gone the moment someone buys it. "On request" means we do not hold it in our warehouse but our European distributor does; you buy it today at the normal price and it arrives in about four weeks. "Pre-order" means the title has not been published yet but has a known release date; you reserve it now and we ship it as soon as it reaches us.

More details: shipping policy, how pre-orders work

How long does shipping take?

It depends on how the title is listed. In-stock titles are prepared within 24 to 48 business hours from payment confirmation and then delivered in 3 to 9 business days across Europe, always with tracking. On-request titles are not in our warehouse: we order them from our European distributor when you buy, so allow about four weeks in total. Pre-orders ship as soon as the book is published and reaches us, within the estimated window shown on the product page.

More details: shipping policy

Do I pay a deposit for an on-request title?

No. An on-request title is paid in full at checkout, at the normal price: no deposit, no surcharge for the lead time and no balance to settle later. If our distributor turns out to be unable to supply the book, we refund you in full.

Can I order an in-stock title and an on-request title together?

Yes. At checkout you can choose to receive the order in two parcels: what is in stock leaves straight away and the rest follows when it arrives. To a pickup point the second parcel is free; to a home address your country's delivery rate is charged a second time. If you leave that option unticked, the order ships in one go once everything is ready.

More details: shipping policy

How much does shipping cost?

Delivery to a pickup point is free, with no minimum order, to France, Spain, Germany, Italy, Portugal, Belgium, the Netherlands and Luxembourg. If you prefer home delivery, tracked home delivery is available at a reduced rate; the exact price is shown at checkout, and it becomes free from €250 of products. We ship to 25 European countries.

More details: shipping policy

Which carriers do you ship with?

Pickup-point deliveries use the InPost / Mondial Relay network. Home deliveries ship with tracked carriers selected by destination.

How is the omnibus protected during shipping?

Every omnibus ships inside a made-to-measure cardboard insert whose walls lock the book in place, wrapped in a double layer of bubble wrap, all inside a rigid box (30 × 26.5 × 9 cm).

More details: packaging page

Do I pay customs or import fees?

No. Our stock ships from Spain, within the European Union, so EU customers pay no customs or import fees. Displayed prices include VAT.

What payment methods do you accept?

We accept credit or debit card, PayPal, Klarna (buy now pay later) and cash on delivery.

Can I return an omnibus if I change my mind?

Yes, no hassle. You have 14 calendar days from receipt to change your mind: free returns (we cover the shipping), full refund, no questions asked.

More details: returns policy

What do I do if my order arrives damaged?

Contact us within 48 hours of receipt with photographs of the damage. Omnibus Store will arrange a replacement or full refund, including shipping costs.

Can I reserve an out-of-stock omnibus?

Many titles we do not hold are labelled "on request": our European distributor has them, you order them on the site at the normal price and they arrive in about four weeks. If the omnibus you are looking for is neither in stock nor on request, write to us at omnibus@omnibus-store.com: we try to source out-of-print editions and can notify you when they become available again.

What is the difference between omnibus, Epic Collection and Absolute?

An omnibus is the oversized hardcover that compiles a complete run; an Epic Collection is a cheaper softcover reprint line; Absolute is DC's deluxe oversized format. Our blog compares all formats in detail.

More details: formats guide

Do you ship outside Europe?

We currently ship to 25 European countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. For other destinations, contact us and we will assess it case by case.

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