Foire aux questions
Everything you need to know about our editions, shipping, returns and omnibus condition.
Qu'est-ce qu'un omnibus ?
An omnibus is a collector's edition in large format (oversized hardcover) that compiles a complete comic book run into a single volume. It is the premium format from Marvel Comics and DC Comics, with high-quality paper, reinforced binding and extra editorial material.
Les recueils sont-ils des éditions originales ou des rééditions ?
All omnibus editions at Omnibus Store are original USA editions, published directly by Marvel Comics and DC Comics. We do not sell unauthorised reprints or copies.
What language are the omnibus editions in?
The vast majority of our omnibus editions are in English (original USA edition). We occasionally offer Spanish-language editions published by ECC Ediciones (DC Comics) or Panini Comics (Marvel). The language of each book is indicated on its product page.
Les produits sont-ils neufs ou d'occasion ?
All omnibus editions are sold as new and sealed, unless otherwise stated on the product page. Each book is visually inspected before listing to verify it is in optimal condition.
How long does shipping take?
Estimated times from payment confirmation:
- Europe: 3 to 9 business days
Orders are prepared within 24–48 business hours and shipped with a tracked carrier. See full details in our shipping policy.
How is the omnibus protected during shipping?
We use a custom packaging system specifically designed for the omnibus format: a rigid custom box, double bubble wrap layer, black kraft paper wrapping with an "Only Omnibus" seal and side reinforcement. More details on our packaging page.
Quels modes de paiement acceptez-vous ?
We accept the following payment methods:
- Credit or debit card
- PayPal
- Klarna (buy now pay later)
- Contre remboursement (paiement à la livraison)
Can I return an omnibus if I change my mind?
Yes. You have 14 calendar days from receipt to exercise your right of withdrawal. The product must be in good condition. If the seal is broken, a 20% reduction applies to the refund amount. More information in our politique de retour.
Que dois-je faire si ma commande arrive endommagée ?
Contact us within a maximum of 48 hours of receipt with photographs of the damage. Omnibus Store will cover the relevant replacement or refund, including shipping costs.
Can I reserve an out-of-stock omnibus?
If the omnibus you are looking for is not currently available, write to us at omnibus@omnibus-store.com. We try to source out-of-print editions and can notify you when it becomes available again.
Do you ship outside Europe?
We currently offer free shipping to 15 European countries: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain and Sweden. For other destinations, contact us and we will assess it on a case-by-case basis.
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